Question: Do I need an authorization from the prospective employee or tenant?
Answer: Yes, a signed authorization is mandatory and a requirement of the Fair Credit Reporting Act. (We can furnish you with a sample authorization)

Question: Do I need to sign a contract to do business with your firm?
Answer: Yes, a contract is necessary and a good business practice to spell out the responsibilities of both parties.

Question: Do you report all arrests on the criminal records search?
Answer: No, only convictions are shown on the criminal records search, which is in accordance with the Federal Fair Credit Reporting Act.

Question: Can anyone sign up to get reports from you?
Answer: No. You must have a legitimate and permissible need, as defined by law to order background checks on prospective employees or tenants.

Question: How long does it take to get the results of a background check from your firm?
Answer: In most cases, you will receive the results back the same day. Exceptions are employment and educational verification.

Question: How do I contact you for further information and pricing?
Answer: We are located in Grand Rapids, Michigan, near the intersection of I96 and 28^th St. Contact us using any of the options near the upper left corner of this page.